KlickOwn - Initial Customer Information
Initial customer information and pre-contractual information of KlickOwn AG and NFS Netfonds Financial Services GmbH for investment brokerage
KlickOwn AG
Axel-Springer-Platz 3
20355 Hamburg (Germany)
Phone: +49 40 6077 9524 2
Email: [email protected]
Register court:
AG Hamburg HRB-Nr. 158577 B
Registration number: HRB 158577 B
represented by the executive committee:
Alexander Braune

Wladimir Huber

Principal activity of the company

For business purposes, KlickOwn AG primarily operates as an investment broker for financial instruments within the meaning of Section 1 (11) KWG such as securities, AIF and other investment assets as well as investments as a contractually bound agent within the meaning of Section 2 (10) KWG in the name and under the liability of NFS Netfonds Financial Services GmbH. For this purpose, KlickOwn AG is registered as a tied agent in the register maintained by the German Federal Financial Supervisory Authority (BaFin) (https://portal.mvp.bafin.de/database/VGVInfo).

Acting in the name and on behalf of NFS Netfonds Financial Services GmbH

The investment brokerage services are provided by KlickOwn AG exclusively in the name, on behalf and under the liability of

NFS Netfonds Financial Services GmbH
Heidenkampsweg 73
20097 Hamburg.
Tel:. + 49- 40-8222 838 0
Fax: + 49-40-8222 8381 0

Email: [email protected]

Managing Director:
Peer Reichelt

Christian Hammer

Registry court:
AG Hamburg

Registration number: HRB 92074

Terms of contract and language

The customer receives all contractual conditions and preliminary information in German or English. Any further communication regarding the execution of the contract shall also be in German and English. The customer can contact KlickOwn AG and NFS Netfonds Financial Services GmbH directly or by telephone, fax, email or other electronic means of communication.

Applicable law and place of jurisdiction

The contractual relationship with the customer is subject to German law. A contractual place of jurisdiction is not agreed.

When using the services of KlickOwn AG in the context of investment brokerage, only NFS Netfonds Financial Services GmbH becomes the customer's contractual partner. NFS Netfonds Financial Services GmbH has, among other things, a license pursuant to § 32 of the German Banking Act (KWG) to provide investment and acquisition brokerage as well as investment advice pursuant to § 1 para. 1a sentence 2 no. 1, 1a and no. 2 KWG.

Competent supervisory authority
Federal Financial Supervisory Authority (BaFin)
Marie-Curie-Str. 24-28

60439 Frankfurt a.M.

or

Graurheindorfer Str. 108
53117 Bonn
Phone: +49-228-4108 0
fax: +49-228-4108 1550

www.bafin.de

NFS Netfonds Financial Services GmbH is a member of the Entschädigungseinrichtung der Wertpapierhandelsunternehmen (EdW), Behrenstr. 31, 10865 Berlin (Tel.: +49-30-2036 9956 26; Fax: +49-30-2036 9956 30; Email: [email protected]; www.e-d-w.de).

Neither KlickOwn AG nor NFS Netfonds Financial Services GmbH accepts or holds in safe custody investor money or client assets.

Out-of-court complaint and dispute settlement procedure

NFS Netfonds Financial Services GmbH participates in dispute resolution proceedings before the consumer arbitration boards listed below. Consumers may, without prejudice to their right to take action in the courts, call upon the arbitration bodies listed below within their respective areas of competence. NFS Netfonds Financial Services GmbH does not participate in dispute resolution proceedings before consumer arbitration bodies other than those listed below.

In the event of disputes with consumers concerning financial services pursuant to § 1 para. 1a sentence 2 KWG (e.g. investment brokerage or advice):

Conciliation office at the Federal Financial Supervisory Authority (BaFin)
Graurheindorfer Str. 108
53117 Bonn
Phone: +49-228-4108 0
fax: +49-228-410 8622 99

Internet: www.bafin.de/schlichtungsstelle

For disputes with consumers arising from the application of the provisions of the Civil Code concerning distance contracts for financial services:

Conciliation office at the Deutsche Bundesbank
PO Box 11 12 32
60047 Frankfurt a.M.
Phone: +49-69-2388 19 07
fax: +49-69-7090 9099 01

For disputes concerning contractual obligations arising from online purchase contracts or online service contracts with consumers resident in the European Union:

European Online Dispute Resolution Platform. Internet: http://ec.europa.eu/odr

The NFS Netfonds Financial Services GmbH can be reached by e-mail as follows [email protected].

Key service features

As part of the investment brokerage of financial instruments pursuant to § 1 para. 1a sentence 2 no. 1a KWG, KlickOwn AG, as the contractually bound agent of NFS Netfonds Financial Services GmbH, forwards the customer's declaration of intent to purchase or sell financial instruments to the contractual partner as a messenger. An ongoing business relationship or a long-term contractual relationship is not established by the investment brokerage. A regular review of the suitability of recommended or brokered financial instruments does not take place and is expressly excluded. Irrespective of this, the client shall receive a one-off report on the service provided, the type of financial instrument concerned and the associated costs on a permanent data medium after conclusion of the contract.

Through the liability umbrella NFS Netfonds Financial Services GmbH, KlickOwn AG has broad access to various financial instruments and is not restricted to specific product providers.

Plausibility check and evaluation of the business press

The information and details of the respective services as well as investment and participation opportunities contained in the prospectuses and other documents of the providers are provided exclusively by the respective provider. In the context of the brokerage, KlickOwn AG and NFS Netfonds Financial Services GmbH do not perform any plausibility checks of prospectuses and provider information. NFS carries out. The evaluation of the business press is limited to the Handelsblatt being evaluated three days after publication.

Conclusion of the contract and fulfillment by KlickOwn AG and NFS Netfonds Financial Services GmbH

The contract for the provision of investment brokerage is concluded by offer and acceptance. The customer submits an offer for the conclusion of a brokerage contract through his subscription declaration. This is accepted by KlickOwn AG on behalf of NFS Netfonds Financial Services GmbH by means of a confirmation e-mail. The investment brokerage agreement is fulfilled by forwarding the subscription application of the customer to the respective provider or issuer of the financial instrument. The issuer alone decides whether a contract for the respective investment is concluded with the latter. KlickOwn AG and NFS Netfonds Financial Services GmbH act as intermediaries and do not execute orders for purchases or subscriptions themselves. They transmit the client's orders or subscription orders to the executing agencies and do not guarantee that the transaction desired by the client will actually come about. The transmission is carried out as promptly as possible and in the interest of the customer, taking into account the respective legal and technical requirements.

Risk note

The financial services provided by NFS Netfonds Financial Services GmbH and KlickOwn AG can safely purchase financial instruments which, due to their specific characteristics or the transactions to be performed, are subject to special risks or whose price fluctuations on the financial market are subject to risks over which NFS Netfonds Financial Services GmbH and KlickOwn AG have no influence. Income generated in the past is no indicator of future income.

In order to ensure the greatest possible protection with regard to the duties of disclosure and information, the client is classified as a private client within the meaning of the German Securities Trading Act (WpHG). At his request, the client can be classified as a professional client, provided that the legally required criteria for this are met. A reclassification requires a written agreement between the client and NFS Netfonds Financial Services GmbH.

Remuneration, Benefits and Conflicts of Interest

The remuneration of NFS Netfonds Financial Services GmbH and KlickOwn AG for investment brokerage or advice is commission-based and is paid by the provider of the respective financial instruments and amounts to a total of up to 8% of the amount invested by the customer (including 3% premium). This remuneration is paid by the provider of the financial instrument from the amount invested by the customer, may be accepted by NFS Netfonds Financial Services GmbH or KlickOwn AG and is divided between NFS Netfonds Financial Services GmbH and KlickOwn AG.

KlickOwn also receives a further fee for other administrative services rendered to providers of financial instruments. This amounts to EUR 0.10 per investor who has subscribed to a financial instrument.

The activities of KlickOwn AG and NFS Netfonds Financial Services GmbH can, in particular due to the aforementioned remuneration, be associated with potential conflicts of interest between the interests of KlickOwn, the respective issuers and the investors. In particular, KlickOwn has an interest in the successful brokerage of financial instruments with the highest possible placement volume due to its sales and commission-related remuneration. Furthermore, potential conflicts of interest may arise in particular in connection with the following circumstances:
  • possible acquisition commissions from brokered financial instruments,
  • any performance-related remuneration of members of the relevant management and/or supervisory bodies or of employees, identity of persons among the members of the relevant management and/or supervisory bodies or among shareholders.

There is a risk that, due to conflicts of interest for or against their own interests on the one hand, or the interests of the investors on the other, the respective persons may make decisions or take actions that may have a direct or indirect negative impact on the economic success of the respective investment.

Details and further explanations are given in the "Conflict of Interests Policy" (www.nfs-netfonds.de/coip).

Taxes and costs to be paid by the customer
Income from securities is generally taxable. The same applies to gains from the acquisition and sale of securities. Depending on the applicable tax law (domestic or foreign), capital gains and/or other taxes may be incurred when income or proceeds from the sale of securities are paid out. These taxes are paid by the provider of a financial instrument to the relevant tax authority and therefore reduce the amount payable to the customer. If the customer has any questions, he should contact the tax authority responsible for him or his tax advisor. This applies in particular if he is liable to pay tax abroad.

The customer will be informed separately about transaction-related costs before the order is placed. The customer must bear his own costs (e.g. for the account and custodian bank, the stock exchange, telephone calls, postage).

Payment details

For the customer, no payment obligation is directly connected with the investment brokerage. However, such an obligation may arise from the subscription or issue contract with the provider of a financial instrument.

Right of revocation

The customer has no legal right of revocation regarding the investment brokerage agreement. A contractual right of revocation does not exist.

Investor Support
Contact details
Do you have any questions?
We are at your disposal free of charge by telephone and email:
MON-FRI 09-18 CET
+49 (0)40 6077 952 40
24/7
[email protected]
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